WHAT IS THE NUMBER FOR THE FL BH IMPACT LINE?

1-833-951-0296

WHO CAN CALL THE FL BH IMPACT LINE?

Any enrolled obstetric, pediatric, primary care or psychiatric provider with questions about the mental health of pregnant or postpartum women. For obstetric practices, this includes physicians, nurse practitioners, midwives, nurses, medical assistants, case managers, social workers, and behavioral health clinicians. FL BH IMPACT is FREE to all enrolled Florida providers.

WHAT HAPPENS WHEN I CALL FL BH IMPACT?

A Resource and Referral specialist will answer the providers call, gather pertinent information and help determine the need for a telephone consultation with a FL BH IMPACT psychiatrist. If the request requires consultation with a FL BH IMPACT Psychiatrist, the resource and referral specialist will send a contact request to the Psychiatrist. The FL BH IMPACT Psychiatrist will return the call within the same day or sooner whenever possible to speak with the provider who requested the consultation.

WHAT KINDS OF QUESTIONS CAN I CALL ABOUT?

Questions regarding:

• Best-practices for management of pregnant and postpartum patients with mental health concerns (e.g. detection, assessment and treatment of depression and anxiety)

• Pregnancy loss, complications, or difficult life events

• Risks of psychiatric medications and non-medication treatments

• Community resources

WHAT OTHER SERVICES ARE AVAILABLE?

• Listings of mental health providers (e.g. prescribers, therapists) matched to patient insurance and location.

• Provider toolkits: Includes assessment tools (e.g. EPDS), depression screening algorithm, bipolar screen, and antidepressant treatment algorithm.

• Patient resources: Includes perinatal mental health information for mothers, fathers and family members as well as a database of support groups, print resources, information in Spanish and other mental health resources. FL BH IMPACT can provide practices with brochures, business cards and posters regarding perinatal mental health and available resources.

CAN I CALL FL BH IMPACT LINE FOR CRISIS SERVICES?

No. FL BH IMPACT line is not an emergency service. We recommend contacting your local emergency room if there is an acute safety concern.

WHAT ARE THE HOURS OF OPERATION?

Monday: 9:00 am – 5:00 pm***
Tuesday: 9:00 am – 5:00 pm
Wednesdays: 9:00 am – 5:00 pm***
Thursday: 9:00 am – 5:00 pm
Friday: 9:00 am –5:00pm
Saturday & Sunday: Closed
Holidays: Closed

***Psychiatrist call-backs on these days are limited based on psychiatrist availability.